EP21: Don’t Be an Order Taker

Don’t get caught in the trap of thinking that being a business owner means you need to be a doormat in order to please everyone. Listen up for a big mindset shift you need to make!

In this episode, we talk about…

• Why you might be tempted to give every person that calls you an estimate - but you shouldn’t waste your time until you’ve pre-qualified people.
• How money can tempt you to begin taking on services outside the scope of your business, and why you should avoid this.
• Why if a client is giving you red flags, you need to take action early on in the process.
• Some examples of stories the guys have had with difficult clients who wanted them to be order takers.
• How to handle special requests that come in from customers.
• Various ways that working with a customer is like a marriage, including that it is an equal partnership with mutual benefits.
• How the professionals in the Profit Club group are a great support system to help you take ownership of yourself, learn, and grow.
  

Links to Resources:

Profit Club – Paid Coaching group www.hammerandgrind.com/theprofitclub 

Facebook group - https://www.facebook.com/groups/thecontractorprofitgroup

Facebook – Hammer and Grind

Instagram - @hammerandgrindpodcast

Brad’s Instagram - @teamhandy - Brad Huebner

Eric’s Instagram - @theponddigger – Eric Triplett

Website – www.hammerandgrind.com 

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