EP107: How To Deal With Difficult Clients

Have you ever felt resentment during a project, because you found yourself dealing with a difficult client? Is your client a good person, but they are demanding and require more of your time? Is the project itself a major pain in the butt?

In this episode, we talk about:

• The reason people get upset
• Figuring out expectations by asking certain questions
• Looking for red flags when speaking to clients 
• Charging clients more depending on how demanding they are
• When you start to have resentment towards certain clients 
• Standing up for yourself in a professional way
• Why you need to have honest conversations about expectations 
• Advising your clients in the beginning about potential problems that will arise
• Owning up to your mistakes 

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