Episodes
•43:46

EP:50 Top 5 Questions Answered

Tonight's Episode

Check out these helpful suggestions to find the labor you want, understand how to pre-qualify customers, and why it’s time to up your marketing game!

In this episode, we talk about…

1. Where can I find GENERAL labor?

  1. People in the food industry, specifically cooks
  2. Big box/construction retail store employees typically have great customer service skills
  3. High school trade or vocation students interested in construction
  4. Always look for opportunities to find employees 

2. Where can I find SKILLED labor?

  • Ethically poach contractors from other construction businesses
  • Use ads that convince them you offer a better opportunity, make your business attractive to them
  • Be willing to pay them well 

3. How can I pre-qualify customers over the phone?

  • Make sure you can do the scope of work
  • Make sure you can meet the time frame
  • Make sure you’re on the same page with pricing
  • Ask calibrated questions and use Profit Club tools for sales process
  • Figure out the pain and pleasure of why the customer wants this project
  • Have they worked with other contractors? 

4. How can I create systems in my business?

  • Understand there is no one size fits all, plug-it-in, ready to go system
  • Address your micro frustrations and fix what bugs you the most
  • Try 2 second improvements and repeat them to create an efficient system
  • Figure out how to do what you need to do better, faster, cheaper 

5. Where do you find good customers and where do you find leads?

  • If you’re attracting bad customers, it’s because your marketing sucks
  • Create a customer avatar based on who you want to work for
  • Market to your target demographic and start adding value
  • Use marketing and branding to be visible and get in front of customers
  • People have to know about you—market yourself! 

Links to Resources:

Learn how to better manage pressure in the Profit Club – www.hammerandgrind.com/theprofitclub

Facebook group - https://www.facebook.com/groups/thecontractorprofitgroup

Facebook – https://www.facebook.com/hammerandgrindpodcast

Instagram - https://www.instagram.com/hammerandgrindpodcast/

Website – www.hammerandgrind.com

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